Terms and Conditions
Effective Date: January 26, 2026
Welcome to the Service Center India! These Terms and Conditions govern your use of our
services and website (https://servicecenterindia.online/). By accessing our website or availing of our
home appliance repair and maintenance services, you agree to these terms. If you do not agree,
please refrain from using our services.
1. Services Provided
We offer home appliance repair and maintenance services in Kolkata and nearby areas. The
services we provide include, but are not limited to:
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Diagnosis and repair of appliances such as refrigerators, washing machines, air
conditioners, etc.
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Scheduled maintenance and servicing of appliances.
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On-site repair at the customer’s location.
2. Booking an Appointment
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Customers can book services via our website, phone, or other communication channels.
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Appointments are scheduled based on availability and customer location.
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It is the customer's responsibility to provide accurate details of the appliance and the
issue during booking.
3. Service Charges
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Charges for services will be communicated upfront during the booking process or after an
on-site diagnosis of the appliance.
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Any additional costs for spare parts or extended services will be discussed and approved by
the customer before proceeding.
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Payments must be made in cash or other agreed offline methods after the completion of the
service.
4. Warranty on Services
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We provide a limited warranty for specific services and repairs, details of which will be
shared at the time of service.
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The warranty does not cover issues arising due to misuse, negligence, or failure to follow
the recommended usage guidelines.
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Any warranty claims must be raised within the specified warranty period with proof of
service.
5. Customer Responsibilities
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Customers must ensure that appliances are accessible and in a condition that allows for safe
handling and repair.
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Customers are expected to disclose all relevant details about the appliance and its issues
to enable efficient service.
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Service Center India is not responsible for any pre-existing damage or defects in the
appliance that are not reported before the repair process.
6. Limitation of Liability
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Service Center India is not liable for any indirect, incidental, or consequential damages
resulting from the use of our services.
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We are not responsible for delays in service due to unforeseen circumstances, such as
unavailability of spare parts, traffic, or natural calamities.
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Our liability is limited to the service fee charged for the specific repair or maintenance
job.
7. Cancellations and Rescheduling
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Customers can cancel or reschedule appointments by notifying us at least 24 hours in
advance.
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We reserve the right to charge a cancellation fee for last-minute cancellations or no-shows.
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In case of unavoidable circumstances, we reserve the right to reschedule appointments with
prior notification to the customer.
8. Privacy Policy
All personal information collected during the booking process is handled according to our
Privacy Policy. By using our services, you consent to our collection and use of your information
as outlined in the Privacy Policy.
9. Prohibited Activities
While using our website and services, you agree not to:
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Engage in any fraudulent activity or misrepresenting information.
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Use our services for illegal or unauthorized purposes.
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Interfere with or disrupts the functionality of our website or service operations.
10. Intellectual Property
All content on our website, including text, images, logos, and trademarks, is the property of
Service Center India. Unauthorized use or reproduction of this content is prohibited.
11. Governing Law and Dispute Resolution
These Terms and Conditions are governed by the laws of India. Any disputes arising out of or
related to our services will be resolved in the jurisdiction of Kolkata courts.
12. Amendments to Terms
Service Center India reserves the right to update or modify these Terms and Conditions at any
time. Any changes will be effective immediately upon posting on our website. Continued use of
our services indicates your acceptance of the updated terms.
13. Contact Us
If you have any questions or concerns about this Privacy Policy, don’t hesitate to get in touch
with us:
We value your trust and are dedicated to providing you with the best possible service
experience.
